WHAT IS THE DELIVERY TIME FOR MY ORDER?
Orders will be delivered within 2-3 days.
WHAT IS THE COST OF DELIVERY?
For any order over QAR 250, your delivery is completely free. If your order is less than QAR 250, there will be a delivery charge of QAR 25.
HOW TO CONTACT CUSTOMER SERVICE?
Our customer service is open 7 days from 9:00 a.m. to 8:00 p.m.
You can contact our customer service by filling in the form on the CONTACT US page and we will get back to you within 24 hours. If you prefer to speak to our team directly, please call +974 44665750
WHAT ARE THE PAYMENT OPTIONS AVAILABLE?
On our website, you can pay using Mastercard or VISA.
WHAT IS THE REFUND & EXCHANGE POLICY?
Please note, Al Mana Fashion reserves the right to refuse refunds and/or exchanges on items that are:
Such cases will not be accepted. Products will be sent back to the customer and shipping cost will be charged to the customer accordingly (if exchange/refund are automated through website or else this section has to be removed).
WHAT IS THE COST OF RETURNS?
There are no additional shipping charges for the item. It is free for one time ONLY.
HOW TO RETURN OR EXCHANGE YOUR ORDER?
Step 1: Make sure you have read the refund & exchange policy.
Please double check if you meet the requirements.
Step 2: Email us email@example.com or give us a call at +974 44665750.
Step 3: We will come and collect or exchange your item for free.
Your COURIR stores are closed for everyone's safety. Your COURIR-ME.COM site remains open with secure home delivery. We are taking all of the necessary precautions to ensure that our customers, staff and supply chain are kept safe and well during this time and to prevent the spread of COVID-19. Courir drivers are ensuring that our vehicles are disinfected daily. Our drivers will be wearing gloves, with regular usage of antibacterial hand wash, they are adhering to social distancing guidelines and will wear an appropriate face mask to ensure a safe sanitized online shopping experience. Our logistics partners also follow strict guidelines which adhere to the government regulations on containing COVD-19.